Businessman

What you can't buy is the loyalty that comes through our dedicated crewmembers.

Of course, we should all be aware of what we're packing in our carry-on luggage - anything that might be considered dangerous could be confiscated at a security checkpoint.

Value will always be on top of everyone's lists now, right along with safety.

I think they got caught up in how much money they could get from each of the city governments as far as tax rebates. But that stuff works when you make money. It's a little bit phantom money.

And you've got to remember that I'm also the father of nine children.

Just keep thinking about the good side of ADD - the creativity and the originality it can stimulate.

We're reviewing everything to see how we can do it better, faster, and more efficiently.

I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers.

I actually thrive on all the challenges, and I don't feel like ADD has impaired my ability.

And, of course, customers really need to feel safe and are seeking reassurance when they fly.

It's so important to experience what your customers are experiencing and listen to their suggestions.

I also really like getting to know our crew members better.

I'm always crunching numbers, so my calculator watch is a must.

We are just interested in dealing with the people we're paying every day. We know federal law allows them to vote in a union at anytime, but we think we can resist that by talking to our own people and giving them enough upside.

Certainly, we are hurt by the high fuel prices because it raises our cost.

This is not a business where you can hand off and run by remote control.

Seat assignment didn't matter if you're flying Dallas to Houston and you did it 38 times a day. People just got on, you didn't sit next to your wife, and it was a 45-minute flight. It didn't matter.

I really see low-fare carriers, quality low-fare carriers anyway, continuing to become more and more popular.

A lot of airlines have come and gone.

Our people get profit-sharing checks. I got a report the other day that says that 84 percent of our people participate in our stock purchase program, where they can buy stock at a 15 percent discount.