South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
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One of the biggest problems of 'In Search of Excellence' is that it focused on giant, publicly-traded companies. There are thousands upon thousands of excellent companies. Some of them are two-person accountancies in a community of three thousand people.
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Test fast, fail fast, adjust fast.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.
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Today brands are everything, and all kinds of products and services - from accounting firms to sneaker makers to restaurants - are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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My problem is not that I see all 17 sides of any issue, but I'm equally passionate about all 17 sides simultaneously.
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Celebrate what you want to see more of.
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I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand.