"Trying to design the perfect plan is the perfect recipe for disappointment." — Patrick Lencioni

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Trying to design the perfect plan is the perfect recipe for disappointment.

- Patrick Lencioni

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Patrick Lencioni

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You have to build trust among team members so that people feel free to admit what they don't know, make mistakes, ask for help if they need it, apologize when necessary, and not hold back their opinions.

Teamwork is a strategic decision.

Team members have to hold each other accountable. If there's a meeting, all members have to commit to be present and to help one another; they can't just check out when they feel they're not getting any benefits.

Some companies simply aren't meant to be bigger than they are. They provide products and services that satisfy their customers in a way that pays the bills, produces reasonable profits, and allows them to keep their people employed and fulfilled. And there's nothing whatsoever wrong with that.

There is almost nothing more painful for a leader than seeing good people leave a growing organization, whether it's a priest watching a Sunday school teacher walk out the door or a CEO saying goodbye to a co-founder.

Enron - although an extreme case - is hardly the only company with a hollow set of values.

What clients are really interested in is honesty, plus a baseline of competence.

Employees that feel known and they feel like they know why their job matters and they have a sense of measuring it stay later, do extra work, and are committed to the organization above the requirements that they have.

You need to make sure you hire people who are capable of being strong team players. Team members should fit the company's culture, be committed to the team, and be capable of being genuinely vulnerable and selfless.

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Trying to design the perfect plan is the perfect recipe for disappointment.