A lot of scaling up a company is not very sexy or strategic.
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The reality is, for small businesses, there really aren't HR systems. Small businesses are rolling their own.
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College students typically receive marketing offers in the mail from upwards of a hundred companies each year.
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If you move or get married, that has to be changed with HR, payroll, medical insurance, life insurance, etc. It is a huge administrative headache that requires a full-time staff.
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A lot of scaling up a company is not very sexy or strategic.
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Some days you're the fire hydrant, and some days you're the dog.
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The reality is, for small businesses, there really aren't HR systems. Small businesses are rolling their own.
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When professors expect a few dozen students and hundreds show up, it's a mixed blessing. While it's a testament to their popularity, it also means they have to scramble to interview and hire more teaching fellows, schedule rooms, and order lab supplies.
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With a lot of the things that seem scalable, you will find bottlenecks you never imagined that you suddenly need to find solutions for.