Uber riders are the most affluent, influential people in their cities.
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Imagine if we could create the most just workplace in the world. We would naturally be a magnet for all the great minds out there.
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We have this culture valued at Uber, which we call the champions' mind-set. And champions' mind-set isn't always about winning. It's about putting everything you have on the field, every ounce of passion and energy you have. And if you get knocked down, overcoming adversity.
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There's a harsh reality to situations where demand outstrips supply.
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If there was a mobility service that's cheaper than owning a car, more reliable, and you get to sit in the back seat instead of being stressed out in the front seat, why would you own a car?
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We want transportation as reliable as running water.
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I think a lot of folks feel like Uber was a company they missed out on. Sequoia passed on us three times.
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Based on my experience, I would say that rather than taking lessons in how to become an entrepreneur, you should jump into the pool and start swimming.
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There are a lot of rules in cities that were designed to protect a particular incumbent, but not to move a city's constituents, a city's citizens, and the city itself, forward. And that's a problem.