What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
We're paying a lot of attention to the iPad. But we're expanding that to a tablet focus.
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After the dotcom boom blew up, it increased the focus on questions like, 'Why should I trust you to help run my business? How do I know you're not going to go away like every other company?' That was hard. We had to keep proving ourselves.
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Businesses can't afford to react to what their customers want; they need to anticipate their needs.
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Looking at the trends that we have gone through as a company, where we started the company, it's all about cloud computing, and we're still cloud computing. And then we went through this space on social. When Facebook came out, that was amazing.
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Many people have said we just need to add more products. Look at Oracle, look at SAP. Add ERP and inventory or compensation. Add all this stuff. What we realized is we're the customer company. We're the front office solution, and our customers would be really upset if we just added a whole bunch of stuff and lost focus.
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What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
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My favourite moments at Dreamforce are when people come up and thank me randomly. It's a selfish time for me, as I get lots of positive feedback.
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One of our first jobs was at Saba Software. We were helping them build their products for the cloud. We wanted to build our own product and move away from consulting. We were looking for a change. The CEO of Saba introduced me to Marc Benioff.
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Diving into data has never been more critical for businesses in order to make fast, accurate decisions about customer behaviors and needs and drive holistic business knowledge.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.
What I see now is the consumerisation of IT. I don't want my company to tell me that I have to use a BlackBerry or I have to use a Windows phone. I just want to use the phone I want and have it all work.