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When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

- Alexandra Robbins
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Alexandra Robbins
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Health
Satisfaction
Healthcare
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When healthcare is at its best, hospitals are four-star hotels, and nurses, personal butlers at the ready - at least, that's how many hospitals seem to interpret a government mandate.

Since 'The Overachievers' came out, I've been doing a lot of lectures and talking to kids across the country.

In the black sororities, they celebrate achievement academically, and they really do work toward community service. As much as the white sororities claim that's the case in their groups, it's not really so. White sororities focus on relationships.

Many of the differences that cause students to be excluded in school are actually the same qualities or skills that other people are going to admire, respect or value about that person in adulthood.

It is unacceptable that the system we rely on to develop children into well-adjusted, learned, cultured adults allows drones to dominate and increasingly devalues freethinkers.

When I was in high school, I didn't feel like I had to pile on the APs in order to look good to colleges. High-achieving classmates didn't use private tutors.

I would hate to be in high school now. Psychologists talk about the 'imaginary audience' that teens seem to feel they have around them and that makes them think they have to keep up their image all the time. Now with Facebook and MySpace and 24/7 online access, that imaginary audience has become real.

You should wear what you want to wear and not worry about trying to paint yourself in a certain image because that self-awareness is what's going to help you become a more independent and more interesting and healthier adult.

I tend to focus on young people and on giving a voice to groups of people who don't normally get their voices heard.

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When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.