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We have believed at CA that consolidation of this industry is something that was required ten years ago.

- Sanjay Kumar
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Sanjay Kumar
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Clearly, every company needs a leader. That's an important part of being the CEO of the company.

Failure is unfortunately as common as success.

That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.

Finance is critical. If sufficient investment is made in infrastructure and venture capital is made available, there will be a big improvement in the situation.

I'm very comfortable in having a strong team. I'm very comfortable in sharing the limelight with the team.

Well, if you look back, in almost two and a half years, the biggest change probably was in late 2000 when we decided to totally change the CA business model.

Finally, I have to say that the most surprising aspect has been the speed at which the folks in India adapt to Western practices. They learn fast, really, really fast.

I think that a lot of companies are still amazingly price sensitive.

I'm equally comfortable in getting out there and taking a stand when I have to take a stand.

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We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.

We have believed at CA that consolidation of this industry is something that was required ten years ago.