Anybody who seeks wealth as an end in itself is always going to be disappointed. What you really should be doing is seeking excellence in achievement.
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Anybody who seeks wealth as an end in itself is always going to be disappointed. What you really should be doing is seeking excellence in achievement.
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The spirit of Southwest Airlines is exuberant, it's caring, it's dedicated, it's diligent, it's fun, it's rewarding, it's a joy.
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One piece of advice that always stuck in my mind is that people should be respected and trusted as people, not because of their position or title.
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Nothing kills your company's culture like layoffs.
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Fight hierarchy and bureaucracy as hard as you possibly can. Don't ever let it become the master; always remember it's the servant.
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You can't have a mid-life crisis in the airline industry because every day is a crisis.
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Culture is intangible. It's spiritual. You can't buy it.
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I'd say my mother made more of a difference to me than anyone else did. I know that's a conventional and perhaps mundane answer, but my family was blown apart at the start of World War II.