Businessman

The keystone of successful business is cooperation. Friction retards progress.

It is the service we are not obliged to give that people value most.

Change is vital, improvement the logical form of change.

Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

I believe in trusting men, not only once but twice - in giving a failure another chance.

We get real results only in proportion to the real values we give.

No business can succeed in any great degree without being properly organized.

The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.

Success cannot come from standstill men. Methods change and men must change with them.

Luck is always the last refuge of laziness and incompetence.

The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds.

I was long brought up to think that it was nothing short of a crime to miss a sale.

Tak ada bisnis yang bisa berhasil dalam tingkat apa pun tanpa dikelola dengan tepat.

Courteous treatment will make a customer a walking advertisement.

The well-satisfied customer will bring the repeat sale that counts.

Clock watchers never seem to be having a good time.

The greatest teacher I know is the job itself.

The disciplined are free.