Businessman

When I meet with people who are ineffective managers with failing businesses, I can't change what they do - I have to change the way they think.

Any business, no matter what it is, lives or dies by the customer reaction it creates.

Bar owners tend to be social rather than operators. Most bar owners do not manage their numbers. They do not have spreadsheets or reports to manage their budget, cost, or inventory. I would say 90% of independent bar owners do not even have a budget.

When I'm angry on TV, I'm actually not. I'm manipulating you as an owner.

When you're on-stage, you're expected to perform in the bar business. You shake hands. You smile. You're all positive energy: you add to your environment. When you walk in the door to the back of the house, that's like a stage door. You're off-stage now.

There has been a black hole in the bar business in Las Vegas, particularly on the Strip in tourist areas.

I was 12 years old and in summer camp. I started a company called Aardvark Industries, which provided basic services to camp counselors.

You can tell within a second of entering a bar if it's a place you should spend your time.

The simple things can be really powerful.

Pushing for excellence is a fight. You have to fight to hire the right employees, fight to get the supplies you need, to move line items around. Being a great manager means pushing to get those few extra inches every day. It's almost like a football game - the team that wins sometimes wins by just inches.

The gift of giving and paying it forward has always been traits I consider to be invaluable.

You ever see a bar with 200 beautiful women go broke? But I've seen a lot of bars with great DJs go broke.

People connect to a good bar very personally.

In my extensive experience, I can honestly say that Sculpture Hospitality's inventory solutions are world class and, by far, the most comprehensive in the industry.

People don't go to bars they think are uncool.

Excuses destroy success every time.

Sometimes people go into my business because they like to drink, which - that's insane.

When I meet with people who are ineffective managers with failing businesses, I can't change what they do - I have to change the way they think.

I can change businesses, but I can't change people.

I have a playroom with my drum set, a guitar, and amplifier at home.