The right personality with a weak resume can be filled in. That's the employee who will become great.
Leadership cannot be taught. Either you're a leader by the time you're 12 years old, or you never will be.
I've always said that my greatest crises are my greatest opportunities to prove my own character to myself.
Most people who get into the business are social animals by nature, but do they have the financial abilities to manage a business? A great bar owner has both.
Too many bar owners built a bar for themselves... when they should have built what their market and demographic demands!
Bars need to be conceived and built for the local audience, not the personal tastes of the owner. Huge mistakes are made with regard to market research and concepts. Research and capital are paramount!
Keeping a bar clean is basic in this business. Having a staff that speaks adequate English is basic.
I've traveled the world, and as an America,n I get insulted when people say American businesses aren't respected overseas. Look at how our food and beverage companies do around the world. We are regarded as the best at this. A lot of what we do here is exportable, and I don't think there's anybody that does it better in the whole world.
I can't believe the sense of community here, the amount of pride the people who run this city have in Las Vegas. They are wonderful.